The Legal Framework Governing Your Use of Patrick Spins Services

Introduction and Contractual Boundaries

This document, hereafter referred to as the ‘Terms and Conditions’, constitutes the complete, final, and exclusive legal agreement between you, the ‘Player’, and Cerberlot N.V., the ‘Company’, operating under the brand name Patrick Spins Casino. These Terms and Conditions govern all aspects of your interaction with the services, software, and platforms provided via the website and its associated mobile applications. By registering an account, you confirm that you have read, understood, and agreed to be bound by this legally binding contract, in conjunction with our Privacy Policy, Cookie Policy, and any specific rules applicable to individual games, promotions, or tournaments. This agreement supersedes all prior communications, representations, and understandings between the parties. The Company reserves the right to amend these Terms and Conditions at any time, and it is your sole responsibility to review them periodically for any up-to-date changes.

Your Agreement and Binding Acceptance of Terms

Your affirmative action of creating an account and utilising any of the services offered by Patrick Spins is an explicit declaration of your full acceptance of these Terms and Conditions without modification. You acknowledge that this agreement has the same legal effect as a written contract signed by you. If you do not agree with any provision contained within this document, you must immediately cease using the platform and refrain from accessing any of its services. Continued use of the services following any amendments to these Terms and Conditions will be deemed as your binding acceptance of such changes. You further warrant that you are acting on your own behalf and not on behalf of any third party.

Criteria for User Participation and Age Verification

Access to and participation in the gambling services offered is strictly limited to individuals who have attained the legal age of majority in their jurisdiction, which shall be no less than eighteen (18) years of age. By creating an account, you warrant and represent that you are at least 18 years old and that you have the legal capacity to enter into a binding agreement. The Company employs stringent age verification procedures and reserves the right to request documentary proof of age from any player at any time. Failure to provide satisfactory proof of age will result in the immediate suspension of your account and the voiding of any transactions. Any funds deposited by an underage player will be returned, and any winnings will be forfeited.

Establishing and Maintaining Your Player Account

To utilise our real-money gambling services, you are required to complete the registration process by providing accurate, current, and complete personal information, including your name, date of birth, and contact details. You are permitted to hold only one account on the platform; the opening of multiple accounts is strictly prohibited and may lead to the closure of all associated accounts and the forfeiture of all funds. It is your exclusive responsibility to maintain the confidentiality of your account login credentials, including your username and password. You are fully liable for all activities and transactions that occur under your account, and you must notify the Company immediately of any suspected unauthorised use by contacting [email protected].

Monetary Transactions: Funding and Withdrawals

All financial operations on the platform are subject to strict regulatory and internal security protocols. The Company facilitates deposits and withdrawals through a variety of approved payment methods, with specific availability dependent on the player’s geographical location. You may only deposit funds from a payment source for which you are the legal and beneficial owner. The Company is not a financial institution and, as such, funds held in your player account do not accrue interest. All transactions are monitored to prevent money laundering and other illicit activities, and any suspicious financial activity will be reported to the relevant authorities. Players are responsible for any taxes applicable to their winnings in their jurisdiction.

Available Payment and Payout Channels

Stipulations for Incentives and Bonus Engagements

All promotional offers, including welcome packages, free spins, and reload bonuses, are subject to both these general Terms and Conditions and specific rules applicable to each individual promotion. Unless stated otherwise, all bonus funds are subject to a standard wagering requirement of forty times (40x) the bonus amount before they can be converted to your real money balance and withdrawn. Bonuses are limited to one per person, household, IP address, and/or device. The Company reserves the right to modify, suspend, or cancel any promotion at its sole discretion and to withhold any winnings derived from bonus abuse. Players are advised to read the specific terms of each offer before participation.

Norms of Play and Betting Regulations

All wagers placed on the platform are governed by the specific rules of the game or sporting event in question. When a bonus is active on your account, a maximum bet limit of £2 per game round or spin is strictly enforced. Bets exceeding this limit may result in the forfeiture of the bonus and any associated winnings. The contribution of different game types towards fulfilling wagering requirements varies significantly: slots generally contribute 100%, whereas table games, video poker, and live dealer games contribute 0%. Sports and Esports bets placed at minimum odds of 1.55 contribute 300% towards wagering completion. It is the player’s responsibility to understand these contribution rates before commencing play with bonus funds.

Platform Dependability, Equity, and Unbiased Outcomes

The Company is committed to providing a fair and secure gaming environment. All software-based casino games, including slots and virtual sports, utilise a certified Random Number Generator (RNG) to ensure that game outcomes are statistically random and unpredictable. These RNG systems are regularly tested and audited by independent third-party laboratories to verify their integrity and compliance with current industry standards. The outcomes of live casino games are determined by real-time, physical game elements and are not pre-determined. We maintain robust technical infrastructure to ensure system stability, but we are not liable for malfunctions or interruptions caused by factors beyond our reasonable control.

Responsible Wagering and User Safeguarding

Patrick Spins is dedicated to endorsing responsible gambling practices and providing tools to help players manage their activity. We encourage all users to view gambling as a form of entertainment and to play within their financial means. Our platform incorporates several player protection mechanisms designed to prevent problematic gambling behaviour. We provide resources and information to help players recognise the signs of gambling addiction and seek appropriate help if needed. Our customer support team is trained to provide guidance on responsible gaming tools and to direct players to professional support organisations.

Available Responsible Gaming Instruments and Measures

Support and External Professional Agencies

If you feel that your gambling is becoming difficult to control, we strongly advise you to seek professional assistance. Several independent organisations provide free and confidential support for individuals affected by problem gambling. These include, but are not limited to, GamCare, Gamblers Anonymous, and the Gordon Moody Association. Contact details and direct links to these organisations are available on our dedicated Responsible Gaming page. We encourage any player with concerns to utilise these valuable resources for guidance and support.

Prohibited Conduct and Improper Account Utilisation

Any form of fraudulent, collusive, or illicit activity is strictly forbidden on the platform. This includes, but is not limited to, the use of stolen credit cards, chargebacks, money laundering, arbitrage betting, or the exploitation of software bugs or loopholes. Players are prohibited from using any artificial intelligence, bots, or other third-party software to automate gameplay or gain an unfair advantage. If the Company determines, in its sole discretion, that a player has engaged in any prohibited activity, it reserves the right to immediately close the account, void all transactions, and retain any funds as a remedy for damages incurred. Such activities may also be reported to law enforcement agencies.

Territorial Limitations on Service Access

Access to the services may not be legal for residents of certain jurisdictions. The Company does not intend for its services to be used by individuals in countries where such activities are illegal. It is the sole and exclusive responsibility of the player to inquire about and comply with the laws and regulations of their own jurisdiction before creating an account and placing wagers. The Company assumes no liability whatsoever in this regard and will not be responsible for any breach of local or national laws by the player. The availability of the service does not constitute an offer or invitation by the Company to use the service in any jurisdiction in which such use is prohibited by law.

Jurisdictional Service Availability

Information Protection, Privacy Policies, and Cookie Usage

We are committed to protecting your personal data and respecting your privacy in compliance with up-to-date data protection regulations. Our Privacy Policy, which is an integral part of these Terms and Conditions, details how we collect, use, process, and secure your personal information. We employ advanced security measures, including TLS 1.2 cryptographic encryption protocols, to safeguard your data during transmission and storage. Our website uses cookies to enhance user experience, manage sessions, and for analytical purposes. By using our services, you consent to the use of cookies in accordance with our Cookie Policy.

Policy on Account Sanctions, Suspension, and Termination

The Company reserves the right, at its absolute discretion, to restrict, suspend, or permanently close your account at any time and without prior notice. Such action may be taken for reasons including, but not limited to, a breach of these Terms and Conditions, engagement in fraudulent activity, security concerns, or upon the request of law enforcement or other regulatory authorities. In the event of account closure, the Company may, subject to regulatory obligations, return any withdrawable real money balance, less any amounts owed to the Company. The decision of the Company in this regard is final and not subject to appeal.

Demarcation of Liability and Assumption of Risk

Your use of the services is entirely at your own risk. The services and software are provided on an ‘as is’ basis without any express or implied warranties of any kind. The Company, its directors, employees, and partners shall not be liable for any direct, indirect, incidental, or consequential damages, including loss of profits, data, or other intangible losses, resulting from your access to or use of, or inability to access or use, the services. This limitation of liability applies to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, timely, secure, or error-free.

Procedure for Customer Grievances and Dispute Resolution

Should you have any complaint or dispute regarding the services, you should first contact our customer support team via Live Chat or by emailing [email protected]. We aim to resolve all queries promptly and fairly. Please provide clear and concise details of your complaint to facilitate a swift investigation. If you are not satisfied with the resolution provided by our support team, you may escalate the matter in accordance with the dispute resolution process outlined by our licensing authority, Curacao eGaming. The procedure for filing a formal complaint with the regulator is available upon request.

Governing Legislation and Jurisdictional Framework

This agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of Curaçao. You irrevocably agree that the courts of Curaçao shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement. This choice of law and jurisdiction does not prevent the Company from bringing proceedings in any other court of competent jurisdiction, nor will the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

Supplementary Provisions and Concluding Declarations

These Terms and Conditions, in their current version, constitute the entire agreement between you and the Company. If any provision of this agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the agreement will otherwise remain in full force and effect. The Company’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The official text of the Terms and Conditions is maintained in English, and any interpretation will be based on the original English text. This agreement is valid from 1 January 2017 and is subject to periodic review and amendment.